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Your Next Customer Might Be a Robot: Why AI Agents Are Now Deciding Who Gets Hired, Booked, and Paid

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Imagine planning a beach weekend with friends without anyone actually doing the planning. A software system quietly tracks surf forecasts for Bali, and the moment conditions look ideal, it searches flights, checks accommodation, and packages everything into a single proposal for the group. Once everyone taps “approve,” the same system finishes the booking on its … Read more

Companies Keep Botching Their AI Rollouts — And a New Breed of Freelance Consultant Is Cashing In On the Fix

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Somewhere between the AI hype and the AI backlash sits a much more interesting story: a growing number of companies are spending real money on artificial intelligence and getting almost nothing back for it. That gap between investment and results isn’t a technology problem. It’s a business design problem — and business design problems are … Read more